• VOIPand SMS

    Services for individuals and companies to make and receive calls at the best market prices and with the versatility of VoIP.

    CALL-CENTER MANAGEMENT

    We specialise in providing core services for call centres and telemarketing agencies.

    RETAILERS AND WHOLESALERS

    Customised white-label platforms for the resale of own-brand services and customer management.

Frequently Asked Questions

All the answers to our customers' most frequently asked questions about VoIP

Below you will find a list of common questions to which we have given standard answers. If you have a question that is not on this list, please contact us using the form provided.

VoIP accounts

Yes, we provide a completely free VoIP account with which you can call other Vohippo accounts free of charge, or any other destination in the world using our rates

No, the credit does not expire.

The service is compatible with any software or hardware telephone that supports the SIP protocol. As a software we suggest Zoiper and as a hardware telephone we suggest YeahLink.

You can also use it with native smartphone software such as Android or iPHONE

No, the system does not allow video calls but only and exclusively audio calls.

All common SIP codecs are supported, specifically G711, G723, G729, GSM.

No, with the free registration you will not be assigned any numbers and therefore you will not be able to receive calls from the landline or mobile network, but only and exclusively from other Vohippo users.

If you wish, you can purchase a geographic number to receive calls from anywhere in the world.

Virtual switchboard

We provide you with the virtual switchboard with 1 free extension for life. You will not have to pay anything. On the other hand, if you need more extensions, to connect more phones, then you will have to activate additional extensions at the rates found on the virtual switchboard page

The virtual switchboard is nothing more than a platform that brings together many VoIP accounts that can be located geographically in any number of different locations.

With the PBX, you can call them all for free as well as set up auto attendant rules, audio hold messages, queue calls, offer a customer service system, transfer calls to another PBX, and perform all possible phone-level rules.

The premium package is a package that serves to enable certain modules of the switchboard that are not included with the basic version. 

These modules will not work if you do not have the premium package active. To find out which modules are not included with the basic version, see the VoIP virtual switchboard page

Geographical numbers

No, when you activate a Vohippo account, we allow you to call other phones by showing your mobile or landline number, but you do not have a number to receive calls.

If you want to receive calls from the outside network, you must activate a geographic number in your country according to the rates listed within the portal.

There are many options.

You can decide to have your Vohippo account ring, forward the call to an external cell phone, have your PBX ring, answer the caller by playing a voice message, or combine all these options with each other.

Unless you decide to transfer the incoming call to a landline or mobile phone outside Vohippo, all incoming calls have no si setup or minute charges.

You only and exclusively pay for calls made.

Guides and Articles

See also the section where our staff writes to discuss topics in more detail.

Contact us

Didn't find the information you were looking for on this page? Don't worry, have a look at the posts we have written in the form of guides and articles and if you can't find anything there either, contact us with the button at the bottom of the column.